Frequently Asked Questions

immigrantslife - Frequently Asked Questions

Q: Do I need to subscribe to read Immigrants Life?

No. You can browse, read and watch Immigrants Life content without logging in. If you want to comment on an article, you will need to sign in to your membership account, which is free.

Q: Why should I subscribe or create a free Immigrants Life login?

Free basic membership is your ticket to the Immigrants Life community, including participation in comments and the ability to manage your newsletter subscriptions. You’ll also get the ability to save and sync your bookmarks across devices — that means you can create a reading list for when you have more time or finish an article on your phone that you started reading on our website.

Q: I created an Immigrants Life account but I’m not logged in. What’s wrong?

When creating an Immigrants Life account, you must verify the email address you used to sign up before your account is active. Check your email inbox for a verification code you would have received after entering your details.

If you never got an email or if your connection was interrupted when the verification step happened, you will need to follow the registration process again. Please ensure you have a consistent Wi-Fi or cellular connection while creating your account or logging in and look for the verification email in your inbox.

Q: I’m logged in but can’t see my bookmarks. What’s wrong?

If you are logged in and see an empty bookmarks page, it could be because you saved those bookmarks on a device that you were not logged in on. Ensure that you are logged in both when saving and viewing bookmarks.

Q: I’m logged in but can’t see all of my newsletters. What’s wrong?

When logged in, we can only show you newsletters associated with the email you used to create your account. You can unsubscribe from any newsletters at other email addresses by following the link in the email itself.

If you want to manage all of your newsletter subscriptions in one place, you can unsubscribe from the emails associated with other addresses and sign up again from the Newsletters section when logged into Immigrants Life. If you have a free Immigrants Life account, you can view and manage your newsletters here . (Link to the Unsubscribe subpage here)